Sunday

Company review- Focus on Service

Focus on Service is a company that shops a few casual dining restaurants. From what I can tell, they have a limited number of clients but the company is a great one with which to work. One thing I appreciate about this company is they actually have a scheduler call the shopper before the shop to quickly go over the shop and see if there are any questions. This is the only company I've ever had do this. They also send out multiple email reminders about the shop to make sure the shopper isn't going to forget.  The evaluation form is straightforward and relatively simple. I received my reimbursement check from this company in less than 30 days. To obtain shops with this company, you sign up on their website and they'll email you when they have shop in your area. With this company, you are going to want to be selective about which shops you accept because (at least with the client I shopped) you are only allowed 2 shops per household per year. This is a company I had a great experience with and highly recommend.
Posted by MysteryShopMom at 9:05 AM
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4 comments:

  1. EFebruary 21, 2011 at 3:56 PM

    I've done quite a few for Focus on Service 2-3 yrs ago, but none recently. We've been missing our dates to the restaurants through them, but do they still do Mystery Shopping?

    Thanks!

    ~eunice b
    tigergal01 @gmail .com

    ReplyDelete
  2. The Moody Chiperno'sFebruary 21, 2011 at 8:19 PM

    do you have links to any of these websites?

    ReplyDelete
  3. UnknownFebruary 21, 2011 at 8:46 PM

    I signed up for them but it appears as though they only reimburse up to a certain amount but our meal will probably cost more than they will reimburse for. Did you end up making money working for them or did you have out of pocket expenses?

    ReplyDelete
  4. MysteryShopMomFebruary 21, 2011 at 11:08 PM

    Eunice- Yes, they still do Mystery Shopping but have a very strict limit to how much you can do. If you go to their website they clearly show the locations they shop.
    www.focusonservice.com

    Lizzy- Yes, you are correct. This company does only reimburse up to a certain amount. With the reimbursement plus shop fee I basically broke even on this shop. For a good meal for my family that I didn't have to cook, it was worth it! :)

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